In November of 2006 we found out that due to faulty installation of our original windows and the subsequent leaking when it rained, that we needed new windows. Since we had never had windows replaced, we weren’t sure where to start. I found out from a coworker that her neighbor, Bruce, just happened to own BNW and had recently replaced her windows. She told us how impressed she is with Bruce as an individual, as well as the excellent service and quality of the work his company does. They absolutely love their new windows, so we contacted BNW. Two things really impressed me about BNW. The first was the quality and attractiveness of the windows. The second was the wonderful service that Bruce and his employees provided with our installation. We ended up replacing 43 windows and a storm door, so it was a big job. The job went smoothly and each time I had a question or issue and called BNW, I got a phone call back from Bruce immediately. You can tell that BNW really concentrates on customer service and it really shows. I would highly recommend BNW and would use them again for any service they provide. They really were a joy to work with. We feel that we made an investment which we will appreciate for many years to come. Thanks again to all of those at BNW who made this process so easy!!
Wednesday, 20 January 2016 / Published in
Mr. and Mrs. Barry
January 20, 2016