I want to say how pleased I was with BNW Builders and the vinyl replacement windows they installed for me. I have a small town house and had no idea who to call when my old wood windows rotted so badly that they had to be replaced. Then I remembered that one of my neighbors had told me a year or so ago about BNW Builders and what good professional work they did for the price. I called Bruce and someone came out to meet with me promptly about an estimate. Mine was such a small job (only four windows) but I never felt like I was any less important than someone who had ten windows to replace. They worked with me to find a very good product at a price I could afford. When my windows came in, they arranged to come out in a couple days time to install. The crew was there right at the appointed time, they did the job quickly but professionally and wanted to be sure that I was pleased. They had put a couple small nicks in the siding above one of the windows and the foreman said that he’d come by “next week” to fix it. I didn’t really expect to see him again but when I came home the very next day, he had been there to fix the places so you’d never know they were there. It’s that kind of attention to quality and customer satisfaction that you rarely see in today’s world. I’ve already recommended BNW to a couple people and would use them again in the future with no hesitation.
Wednesday, 20 January 2016 / Published in
January 20, 2016